Privacy Policy
Effective Date: 2025 – 2026
Last Updated: 19 June, 2025
KS Ortho Clinic (“we”, “our”, “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website www.ksorthochennai.com or avail of our services.
1. Information We Collect
We may collect the following personal information:
- Name
- Mobile number
- Email address
- Appointment details
- Health-related information voluntarily shared through consultation or enquiry forms
We collect this information when you:
- Book an appointment online or by phone
- Fill out contact or enquiry forms
- Subscribe to any communication or health updates
- Visit our clinic and provide details voluntarily
2. Purpose of Data Collection
We collect your personal information to:
- Confirm and manage appointments
- Send consultation or treatment reminders
- Share clinic updates or health tips (if subscribed)
- Respond to queries or follow-up requests
- Maintain internal medical and appointment records
- Comply with legal or regulatory requirements
3. Data Security
We take reasonable measures to ensure your personal information is stored securely and protected from unauthorized access, disclosure, alteration, or destruction.
Your data is stored on secure systems and is accessible only to authorized personnel for legitimate purposes.
4. Sharing of Personal Information
We do not sell, rent, or share your personal information with third parties for commercial use. Your information may only be shared:
- With medical professionals within the clinic involved in your care
- With third-party service providers under confidentiality agreements, only for communication purposes (e.g., SMS or email reminders)
- When legally required by government or regulatory authorities
5. Cookies and Website Tracking
Our website may use cookies or similar technologies to enhance your browsing experience. This includes analytics tools that track general usage patterns. These do not collect personally identifiable information unless explicitly submitted by you.
6. Your Rights
You have the right to:
- Access and review your personal information held by us
- Request correction or update of your data
- Opt-out of non-essential communications (such as newsletters or health tips)
- Request deletion of your personal data (subject to medical or legal record-keeping requirements)
To exercise these rights, please contact us using the details provided below.
7. Retention of Information
We retain your personal information as long as required to provide services, maintain medical records, comply with legal obligations, and resolve disputes.
8. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal data from minors under the age of 18 without parental or guardian consent.
9. Updates to Privacy Policy
We may update this policy from time to time. Any changes will be reflected on this page with a revised date. We encourage you to review this policy periodically.
10. Contact Us
For any questions, concerns, or requests related to your privacy and data, you may contact:
KS Ortho Clinic
No. 6, First Floor, Sabari Salai, Madipakkam,
Chennai – 600091
📞 +91 94442 57027
✉️ ksorthochennai@gmail.com
🌐 www.ksorthochennai.com